The Polymer Clay Pit Ltd
 
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  STORE SECTIONS

 

  BASIC TIPS SHEET

New to polymer clay? Click on the Basic Tips Sheet tab on our Home page.

 

 
Information

About Us The Polymer Clay Pit Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
The Polymer Clay Pit Ltd
3 Harts Lane, Wortham Diss, Norfolk IP22 1PQ United Kingdom
Phone: 01379 890176
Fax: 01379 897058
Email: info@polymerclaypit.co.uk
VAT Reg No: 834 0008 69
Making A Purchase Making a purchase is very simple. Just browse through our on-line store and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept most major credit and debit cards. Please fill in your card details using our secure payment service. Alternatively, you can email, fax or telephone your order with your card details.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling We normally despatch within 1 week of receipt of order. If goods are out of stock, we will inform you of the likely delay.

All cheques/postal orders/Bankers Drafts should be made payable to The Polymer Clay Pit

Please email or telephone us for any queries about our products, special orders or foreign orders.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 7 business days .
Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free.
Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee We guarantee your satisfaction.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01379 890176 (International +44 01379 890176) or fax us on 01379 897058 or write to us at 3 Harts Lane, Wortham Diss, Norfolk IP22 1PQ United Kingdom
Privacy Policy The Polymer Clay Pit Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

We will refund you for any goods returned to us in a saleable state within one week of purchase.

Please notify us immediately of any goods that you receive from us that are damaged or faulty and return them to us promptly so that we can rerplace them.

  CART DETAILS


 

  ORDER FORM

If you do not wish to use online ordering, there is an order form to print out in "How to Order". Fill it in as you browse the pages, then post or fax it with your cheque or card details. Alternatively, telephone us with your order.